Friday, August 23, 2013
THINK ABOUT HOW YOU COMMUNICATE
As usual, XKCD hits the nail on the head. This is something we should all keep in mind. If you're on Twitter, facebook, Google+, have a google phone number, at least two other phone numbers (work, personal cell phone, maybe even a personal land line), three email addresses (one work, one personal for signing up for spam, and one that you want only friends to use), a fax number, and a LinkedIn account, it can be easy to fall prey to communications overload. Things can go unresponded to, and people can feel like they've been forgotten. All the while, you spend most of your day sorting through people trying to reach you.
If you are going to sign up for every form of communication available in an effort to reach your clients where they are, then you need to come up with a system for ensuring that you can keep tabs on every account. Otherwise, you end up sending the message that you don't care about them. Sometimes, less is better.